Enterprise Risk Management at Lloyds TSB
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Case Details:
Case Code : ERMT-022
Case Length : 23 Pages
Period : 2003
Pub Date : 2003
Teaching Note :Not Available Organization : Lloyds TSB
Industry : Banking and Insurance
Countries : UK
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Introduction
Lloyds TSB1, one of the leading players in the UK banking and insurance industry
was involved in various businesses-retail and commercial banking, account
management services for businesses and private individuals, debit cards, asset
management, and even mortgage loans.
It was also a leader in the field of insurance. Lloyds TSB was renowned
throughout the world for insuring a wide range of risks, even the most unusual
ones. With over 2,500 branches, Lloyds had expanded globally and had locations
throughout the world. International business comprised nearly 20% of the bank's
total revenue.
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To strengthen its competitive position, Lloyds TSB was expanding its asset
management services, repositioning existing insurance, pension, and savings
products, and reducing its workforce. In 2002, Lloyds TSB recorded sales of
£8,878 million and a net income of £1,781 million.
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Background Note
In 1765, John Taylor and Sampson Lloyd II founded Taylors and Lloyds bank in
Birmingham, England. In 1852, the last Taylor involved with the bank died. In
1865, the bank converted to joint stock form and became Lloyds Banking Company
Ltd. Over the next 50 years, it grew by merging with some 50 banks, becoming one
of England's largest banks by the turn of the century. After the First World
War, the bank acquired Capital and Counties Bank (1918); Fox, Fowler & Company
(1921); and Cox & Company (1923). During both wars, deposits grew while lending
dropped. After the Second World War, growth was hampered by high inflation. |
By 1971, Lloyds had branches in 43 countries. It moved into insurance (1972),
home mortgages (1979), real estate agency services (1982), and merchant banking
(1986). The bank sold overseas subsidiaries and acquired 58% of life insurer
Abbey Life (1988) and Cheltenham & Gloucester Building Society (1994). In 1995,
Lloyds bought TSB Group.
Enterprise Risk Management at Lloyds TSB
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